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Bitara

IT service

SIP Business Telephony and Session Border Controllers

Old phone lines are being switched off, and calls now travel over the internet. We move you to SIP telephony and put a session border controller at the edge of your network, so calls stay clear, the phone system is protected, and the office keeps talking when the line is having a bad day.

What is included

  • SIP trunks from South African and international carriers, replacing analogue and ISDN lines
  • Cloud or on-premises phone systems (IP PBX), or Microsoft Teams Phone with Direct Routing
  • An on-premises session border controller (SBC) for stability: it protects the phone system from toll fraud and attacks, sorts out call-quality problems at the edge, and keeps internal calls working if the internet drops
  • Quality of service on the network, so voice always goes first
  • Queues, auto attendants, call recording and call reports where you need them
  • Your existing numbers ported across

What you get

  • Clear calls that do not drop
  • Lower call costs
  • A phone system protected against toll fraud

One engineer handles it from start to finish, so a change requested today can be in production the next day, once change-control documentation and testing are complete.

Topics covered

  • SIP trunking South Africa
  • VoIP for business
  • session border controller (SBC)
  • Teams Direct Routing
  • IP PBX
  • business phone system

Talk to us about SIP Telephony

Tell us what you need. You will hear back from the person who will do the work.

Contact us