Bitara

IT service

Cyber Incident Response and Recovery

Incidents happen to careful businesses too. What matters is how quickly they are contained and how cleanly you recover. We help you through it, and agree a plan beforehand so everyone knows the first steps.

What is included

  • Containment: accounts locked, devices isolated, access cut off
  • Finding out what happened, how and what was taken
  • Recovery from clean backups
  • Help with the POPIA notification to the Regulator and those affected
  • A short report on what went wrong and what changes
  • An incident plan agreed in advance, with a contact list

What you get

  • An incident that stays small
  • Systems back from a known clean state
  • The notifications the law asks for, done on time

One engineer handles it from start to finish, so a change requested today can be in production the next day, once change-control documentation and testing are complete.

Talk to us about Incident Response

Tell us what you need. You will hear back from the person who will do the work.

Contact us